This policy explains how Prahem handles information on prahem.com. Prahem’s office is at 16200 N Dale Mabry Hwy, Tampa, FL 33618, USA. You can call +1 (813) 975-7340 or email [email protected].
Who this policy is about
Prahem provides cosmetic interior finishing and minor home repairs for residences in Florida, and this website gives visitors a form for estimate requests. “The site” means these pages and that form. “You” means a person using the site.
Information the site collects
If you send a project request, the form asks for:
- Full name
- Email address
- Phone number, if you choose to provide one
- The service you select
- A project description
- City or ZIP code
- A record that you checked the consent box
The email includes the time the form was submitted. The server uses the IP address only to limit repeated submissions. It stores a salted hash of that address with timestamps for up to 48 hours. The email does not include the IP address. The company that hosts the website processes the connection so the pages and the form can work.
What the form is for
The information is used to read the request, decide whether it fits the services on this site, and reply to the email address you gave. Consent on the form is consent to be contacted about that request. It is not consent to a mailing list. The site has no account system and no separate marketing signup.
Prahem does not sell personal information and does not share it for cross-context behavioral advertising. No advertising network and no analytics product are connected to this site.
Cookies and analytics
The pages do not set analytics cookies or advertising cookies. No analytics product is installed. The form does not set a cookie. A rate-limit record is kept on the server, as described on the Cookie Policy page.
Email delivery
When the server accepts the form, it asks the host’s mail system to send the request to [email protected], using that same address as the sender and your email as the reply address. Acceptance by the host’s mail system is not the same as a guarantee that the message is already in the mailbox. If the form cannot send the request, the page says so and the message is not saved on the website. If the browser cannot confirm a response, the page does not state that the request was or was not delivered, and it shows the phone number and email above.
How long information is kept
The website does not keep a database of inquiries. A message the host’s mail system accepts is kept in the Prahem mailbox. Rate-limit records are removed within 48 hours. A request the form could not send is not written to a backup file on the site.
How the site is protected
The form rejects incomplete submissions, removes markup from text fields, and limits repeated posts from the same network. The mailbox addresses used to send the form are kept on the server rather than in the public pages. Send project details through the form on https://prahem.com/contact.html.
Your requests
You may ask what request information was sent, ask for a correction, or ask that a message not be kept. Email [email protected] or use the contact form and begin the description with “Privacy request.” Because the site does not store inquiries in its own database, the practical copy is the email in the Prahem mailbox.
Privacy rights differ by state. Prahem will consider a request that applies to a business with an office in Florida. The site does not offer a financial incentive in exchange for personal information.
Children
The site is not directed to children under 13, and the form is meant for adults arranging work on a home. The site does not knowingly collect information from children.
Changes
If the way the site handles requests or cookies changes, this page will be updated. The date at the top is the date of this version.
Contact
Privacy questions can be sent to [email protected], by phone at +1 (813) 975-7340, or through the contact form. The office is at 16200 N Dale Mabry Hwy, Tampa, FL 33618, USA. Do not send account passwords or unrelated sensitive documents in the project description.